Privacy Policy
At Five Seas Petroleum FCZ, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or engage with our services.
Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Fill out a contact form or request a service/quote on our website.
- Communicate with us directly through email or other means.
- Subscribe to newsletters or request other information from us.
The types of personal information we may collect include:
- Your name, company name, job title.
- Contact information such as email address and phone number.
- Details regarding your inquiries, requests, or comments.
Automatically Collected Information
When you visit our website, certain information is automatically collected from your device, such as:
- IP address
- Browser type and version
- Time zone settings and location
- Information about how you interact with our website
This data helps us understand how visitors use our website and allows us to improve your browsing experience.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries or requests for services or quotes.
- Process and manage any orders, requests, or transactions.
- Provide you with relevant updates and industry insights (with your consent).
- Improve the functionality and user experience of our website.
- Comply with legal obligations and prevent fraudulent activities.
We may also use your information for marketing purposes, but only if you have given explicit consent to receive marketing communications.
Legal Basis for Processing (For EU/UK Visitors)
For users from the European Union and the United Kingdom, we process your personal data in accordance with the General Data Protection Regulation (GDPR). The legal bases for processing your data include:
- Consent: Where you have provided explicit consent for us to use your personal information for a specific purpose (e.g., marketing communications).
- Contractual Necessity: Processing your information to fulfill a contract with you or respond to your requests.
- Legal Obligations: Where processing is required by law or regulation (e.g., maintaining records for tax purposes).
- Legitimate Interests: Where processing your information is necessary for our legitimate business interests, such as improving our website’s performance or preventing fraud.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to help us deliver our services, such as:
- Web hosting services
- Payment processing services (if applicable)
- Marketing or analytics service providers
These third parties are bound by data protection agreements and are only permitted to use your data for the purposes we have specified.
We may also disclose your personal information if required by law or in response to valid legal requests by public authorities (such as law enforcement).
International Data Transfers
Since we operate globally, the personal data we collect may be transferred to and processed in countries outside your jurisdiction, including countries that may not have data protection laws equivalent to those in your country (e.g., the United States or other non-EU countries).
However, we take all necessary measures to ensure that your personal data is adequately protected in accordance with this Privacy Policy, including utilizing Standard Contractual Clauses (SCCs) approved by the EU Commission for international transfers, and complying with the UK GDPR where applicable.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure servers and encryption protocols
- Firewalls and malware protection
- Regular security audits and data protection training for our staff
Despite these precautions, no data transmission over the internet or storage system can be guaranteed as 100% secure. We encourage you to take steps to protect your personal information when using the internet.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For example, we may keep records of transactions for tax and accounting purposes.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of any inaccuracies in your data.
- Erasure: Request the deletion of your personal data where applicable.
- Objection: Object to the processing of your personal data based on legitimate interests.
- Portability: Request the transfer of your data to another service provider.
- Withdrawal of Consent: Withdraw your consent for us to process your data (e.g., for marketing purposes).
For EU/UK visitors, you can exercise these rights in accordance with the GDPR and UK GDPR. To exercise these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device. These cookies allow us to:
- Remember your preferences.
- Analyze website traffic and user behavior.
- Personalize content and ads.
You can manage your cookie preferences or block cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
For more details on how we use cookies, please refer to our Cookie Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@fiveseasuae.com
Address: Five Seas Petroleum FCZ, Leased Office Bldg., 25G-07, Hamriyah Free zone, Sharjah – UAE
Phone: +971 52 588 9960